Stakeholder research, CX & trust management.
Your stakeholders need to be at the centre of everything you do in an increasingly competitive and unpredictable world. We’ll help you access the data and insights to make better decisions, achieve impact, and ensure sustainability.
Stakeholder Research
We generate data and insights that reflect your stakeholders’ needs, attitudes, pain-points, and behaviours, together with their experiences of promises delivered versus promises made.
Customer Experience
We provide a full suite of CX services to ensure businesses are driving the best experiences to underpin sustainability.
Trust & Reputation
Everything produced and sold that is consumed or used, relies on trust. We provide services to help organisations assess, manage and improve their trust performance.
We have used MyNextAdvice over the last 12 months to gain valuable feedback from our clients regarding our services. The process of surveying our clients is very simple and effective and we’ve been pleasantly surprised by the number of clients who have completed the survey. Viewing and analysing the responses is very easy due to the automatic data capture and reporting mechanisms within MyNextAdvice.
MyNextAdvice is very user friendly for both advisers and clients. The survey questions are wonderfully direct & simple, however, provide valuable insights to help identify where we are performing well and what areas we need to work on. MyNextAdvice is a great service we will continue to use in our practice.
Find Out What Your Stakeholders Really Think
A human-centered design approach is essential to put real people at the centre of the product/service development process, enabling you to create things that resonate and are tailored to your audience’s needs.
This will lead to more intuitive, accessible products & services that are likely to achieve desired outcomes because your stakeholders have already contributed and feel more invested.
MyNextAdvice can provide the stakeholder research services required to ensure you are making the most of stakeholder contributions and the best decisions.
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We have used MyNextAdvice over the last 12 months to gain valuable feedback from our clients regarding our services. The process of surveying our clients is very simple and effective and we’ve been pleasantly surprised by the number of clients who have completed the survey. Viewing and analysing the responses is very easy due to the automatic data capture and reporting mechanisms within MyNextAdvice.
MyNextAdvice is very user friendly for both advisers and clients. The survey questions are wonderfully direct & simple, however, provide valuable insights to help identify where we are performing well and what areas we need to work on. MyNextAdvice is a great service we will continue to use in our practice.
Ensure your business is sustainable
Engage with your stakeholders & demonstrate your trustworthiness in a world of declining trust.
Find out how Trustgenie can help you assess, manage and improve your trust performance.