New Advice Fee Consent Rules – Will Your Clients Consent?

The new advice fee consent rules came into effect from 1 July 2021, but will your clients consent? The new rules require fee recipients to, inter alia, obtain written consent from clients before they can deduct fees from the client’s account, to set out the services...

Drive Stronger Relationships Using Client Experience

Research consistently shows that delivering great client experience drives stronger relationships and this leads to better business outcomes.  Have you ever thought about how your clients’ experiences of using services like Netflix, Apple, Amazon, and Facebook are...

Manage the Client Journey – Foundation Stage

Have you ever thought about how you can successfully manage the client journey from prospect through to an established client who regularly refers new business your way? Because the industry has been undergoing so much change these last few years, it’s natural to...

MyNextAdvice vs AdviserRatings: an AdviserRatings Alternative

This article provides a comparison of MyNextAdvice vs AdviserRatings to help you decide if MyNextAdvice is an AdviserRatings alternative. When putting together this comparison it was necessary to complete an in-depth analysis of data on the AdviserRatings...
Why Client-First Practices Ultimately Win

Why Client-First Practices Ultimately Win

In this post, we set out the reasons why client-first practices ultimately win and provide some ideas about how to become a client-first practice. The industry is undoubtedly at its most important crossroad ever. It has the choice of continuing to pursue product-led...

FASEA Code of Ethics Guidance

FASEA Code of Ethics Guidance

This post provides FASEA Code of Ethics guidance about three words that every adviser should be focused on from 1 January 2020 in order to demonstrate compliance with the code. The relevant legislative instrument (Financial Planners and Advisers Code of Ethics 2019)...

FASEA’s Code of Ethics Values

FASEA’s Code of Ethics Values

FASEA's Code of Ethics values, which consist of five the (5) ethical values of trustworthiness, competence, honesty, fairness, and diligence is critical to your ability to demonstrate compliance. These underpin the prescribed twelve (12) standards.  Often overlooked,...

FASEA Code of Ethics Frequently Asked Questions

FASEA Code of Ethics Frequently Asked Questions

This post provides a summary of frequently asked questions and related answers for the FASEA Code of Ethics. What is FASEA? FASEA is the acronym for the Financial Adviser Standards and Ethics Authority Ltd. FASEA was established by the Australian government in April...

Client Experience and FASEA Code of Ethics

Client Experience and FASEA Code of Ethics

The wealth management industry faces unique and significant challenges as it responds to a tsunami of regulatory change, including the FASEA Code of Ethics, which is legislated to commence from 1 January 2020 (less than 3 months away). A core issue the industry needs...

FASEA Code of Ethics Values – Diligence

FASEA Code of Ethics Values – Diligence

FASEA's Code of Ethics commences 1 January 2020 and is underpinned by five (5) values - this is a guide to Diligence. Diligence is action-oriented, so clients want to know if they can count on you to not only act in a manner that applies your knowledge to the...

FASEA Code of Ethics Values – Fairness

FASEA Code of Ethics Values – Fairness

FASEA's Code of Ethics commences 1 January 2020 and is underpinned by five (5) values - this is a guide to Fairness. Clients want to know if you will provide them with advice that has been objectively formulated from available options, based on a clear understanding...

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